Sony Xperia Overheating Problems Confirmed.
Virgin Media HQ has just confirmed that the long suffering owners of Sony Experia’s has a overheating issue with the camera and ony of Sony’s acreditted repairer has confirmed in writing its not considered as a faulty item, really lets examine that statement.
First all goods supplied to UK customers must be;
Goods to be of satisfactory quality
(1)Every contract to supply goods is to be treated as including a term that the quality of the goods is satisfactory.
(2)The quality of goods is satisfactory if they meet the standard that a reasonable person would consider satisfactory, taking account of—
(a)any description of the goods,
(b)the price or other consideration for the goods (if relevant), and
(c)all the other relevant circumstances (see subsection (5)).
(3)The quality of goods includes their state and condition; and the following aspects (among others) are in appropriate cases aspects of the quality of goods—
(a)fitness for all the purposes for which goods of that kind are usually supplied;
(b)appearance and finish;
(c)freedom from minor defects;
Then we have another important factor;
Goods to be fit for particular purpose!
Goods to be as described
(1)Every contract to supply goods by description is to be treated as including a term that the goods will match the description.
(2)If the supply is by sample as well as by description, it is not sufficient that the bulk of the goods matches the sample if the goods do not also match the description.
In what Virgin Media said in writing to the admin of this website after putting his SONY XZ back to Virgin Media’s repair team Unipart the following information that will have SONY going mental.
This was Virgin Media’s head office reply after I sent it back for the 6th time for my XZ overrheating everytime it went back to UNIPART they said FAULT FOUND – WE FIXED IT – just like they said the same thing last week that just happens to be on the same day to the same phone so virgin says no fault, their repairer UNIPART says there was and they fixed it, confused, we all are!
But we can all agree on one thing the camera overheats and unipart agrees there was indeed a fault and they repaired, well no it was all lies, it came back almost as bad as it went, you may have noticed the word prolonged in virgins response well the camera can overheat after 30 seconds and I put up a youtube video of this phone in question here https://www.youtube.com/watch?v=QTuxpGX-OGo that overheats after 3 mins in Scotland the hottest country in the world, not!
This proves the phone is not fit for purpose anyone else got these issues if so please share your story with others on this new and just opened on this weblink for; VIRGIN MEDIA DISPUTE WEBSITE media complaints